When do you trust your gut?

When I booked the Avi Casino, I spoke with a very nice, knowledgeable woman who answered my questions with ease. I felt confident with Catering Manager A. You see, I work with caterers and venues all the time, so I'm fairly comfortable talking about numbers of tables, food options and space layout. However, I have never planned a wedding before, so rather than pepper her inbox with individual questions, I saved my questions up for about a week and sent one list.

I didn't get an answer. Resent. No answer. Ummm, what?

So, I called. I found out that Catering Manager A had been promoted and was no longer in the catering department. Well, great for her, but what about me? What about the long list of random questions that I sent to her? How would I know if I would be allowed to have my dog as my flower girl, or if my guests could use sparklers? Enter "Catering Manager" B. I didn't put her title in quotes to be a jerk. I put them there because she actually has them there in her email signature. Red flag? Maybe. But I am used to vendors in LA. I think of them as the best of the best. My wedding is not in LA. So, I tried to look beyond the quotes and get down to business. I forwarded my email to her and she went item by item and listed answers. Ok! Now we're getting somewhere!

I had planned to go out to the Avi with two of my bridesmaids after Christmas. I hadn't been out there since I booked the space, so I was excited to see it with my bride goggles on. The plan was to drive out with my girls on Saturday morning, meet with "Catering Manager" B in the afternoon, and sip some cocktails and play some slots that night. As you can imagine, nothing went as planned. We left later than we wanted to, hit some horrible traffic, stopped to shop at the outlet stores in Barstow, enjoyed some Del Taco and didn't get to the casino until after 8pm. We did sip cocktails and have a fun girlie night anyway.

In the morning, I woke up early and emailed "CM"B. I apologized for not meeting her the day before and told her that we would be around, if by any chance that she was in the office on a Sunday. I was so excited when I saw her number pop up on my cell phone later that morning! But then I picked up, and things went south...

Me: "Hello?"

"CM"B: "Hi, (my middle name)?"

Me: "No, this is (my first name)."

"CM"B: "Oh, hi. Ummm, I'm looking at your email and
it says that you'd like to meet today?"

Me: "Yes! I'm so lucky that you are in the office today. I would love to walk through the space with you. My bridesmaids and I are about to take our bags out to
the car. Can we do that, then meet with you?"

"CM"B: "Sure, that's fine. See you then."

Not to be picky, but she didn't get my name right, even though she was looking at my email. Really? REALLY? Ok, deep breath. Don't be a bridezilla. Just meet her and see how things go from there...

Did you get any strange feelings from your caterer/venue/vendor after you gave them a deposit? What did you do about it?